Terms and Conditions
I will invoice for your family shoot within the weeks before the arrange date. Payment on the day is acceptable but no work on images will begin until payment has been received. Also take into account here the time it takes for cheques to be handed in and to clear.
Any cancellation must be in writing.
I have the right to refuse to reschedule if a shoot is cancelled within 24 hours of the arranged time or you, the client, don’t show up or meet at the nominated location on time. I will obviously be compassionate and take into account very exceptional circumstances.
Sally T Photography reserves the right to withdraw services for the following reasons: non-cooperation, changes of locations, missed appointments and/or late or non-payments.
In the unforeseen circumstance that I might be unable to work due to illness, accident, injury or other casualty, acts of god/force majeure/unpredictable natural events, or any other cause beyond the control of the parties, I can rearrange the date of the shoot. In the unlikely event we cannot find another suitable date, then liability is limited to a full refund of any payments received or part thereof according to the percentage of images supplied. I cannot be held responsible for lateness due to any public service problems or extraordinary road traffic delays which are beyond my control. It should be noted, however, that I always allow ample extra time when travelling to allow for any delays and every reasonable effort will be made to be on time.
I cannot accept liability in the unlikely event that images are lost through theft, fire, equipment malfunction or other damage caused without fault on my part. Liability is limited to a full refund of any payments received or part thereof according to the percentage of images supplied. (please note, I have working methods in place to prevent the loss or damage to your images of professional camera equipment, computer hardware and backup equipment.)
In any event, my liabilities are limited to a full refund of any balance paid.
Prior to the shoot we will have discussed my style and approach to family photography. I cannot guarantee that every shot you may expect or request will be possible on the day. Factors such as weather, location, time availability and subject willingness may interfere with any shot list.
I shall be granted artistic licence in relation to the poses photographed, the location used and the group shots taken. my judgement regarding the location/poses/groups and number of photographs taken shall be deemed correct.
It is your responsibility to ensure that certain factors do not significantly interfere with my work. For example, any photography restrictions from shooting locations. Negotiation with the officials for moderation of guidelines will be your responsibility.
I reserve the right to cease work and leave in the unlikely event of receiving verbal abuse or feeling threatened in any way.
Family shoots last around an hour and no longer than 90 minutes.
I will return processed images to no later than 6 weeks after the date of the shoot. (please note, 6 weeks is a limit and not a target. I will aim to get your images back to you as soon as possible, however in busy seasons please be prepared to wait the maximum stated duration.)
I will provide a pleasing colour balance, but cannot guarantee exact colour matching. This is due to abnormal reflections caused by a combination of certain dyes and materials, especially man-made fibres. (Please note, it is sometimes impossible to record on camera the exact colour as seen by the human eye.)
I would encourage all clients to back up their images, as after a 1 year period I can’t guarantee I will still store your images.
Any complaints/concerns should be voiced within 7 days of receiving your images. If no feedback is given within this time it will be assumed that you are satisfied with your chosen products.
USE OF IMAGES
Any images released to you may be printed or displayed online for personal use only. Selling, publication or any commercial use is prohibited.
If you display your images on social media, I ask you to kindly credit my name and/or website where possible, or ‘tag’ the following social media pages respectively (facebook: ‘SALLY T PHOTOGRAPHY’, instagram ‘@SALLYTPHOTO’ and twitter: ‘@SALLYTPHOTO’). This is not a contractual requirement, however it is a greatly appreciated gesture.
No editing or changes may be made to the digital files supplied. If displayed on instagram, please do not add any filters.
I reserve the right to use images for advertising, display, publication and other purposes without seeking permission from you first. All images remain the exclusive property of me, Sally Thurrell.